Terms and Conditions
Effective Date: May 27, 2019
Welcome to https://ductlessdepot.ca (the “Site”), owned and operated by Ductless Depot (“we,” “us,” or “our”). By accessing or using this Site, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using our services.
1. Use of the Site
You agree to use this Site only for lawful purposes and in accordance with these Terms. You must not:
- Violate any applicable laws or regulations.
- Attempt to gain unauthorized access to the Site or its systems.
- Use the Site to transmit any harmful or malicious code.
2. Online Commerce
We sell HVAC-related products and accessories through our Site. All purchases are subject to availability and confirmation of the order price.
Pricing & Payment
- Prices are listed in Canadian dollars (CAD) and are subject to change without notice.
- We accept major credit cards and other payment methods as listed at checkout.
- Payment must be received in full before products are shipped.
Shipping & Delivery
- We ship to Canada and Worldwide. Delivery times may vary based on location and product availability.
- Shipping fees are calculated at checkout and are non-refundable once the order is shipped.
Returns & Refunds
- Returns are accepted within 30 days of delivery for unused and unopened items.
- Refunds will be issued to the original payment method, minus any applicable restocking or shipping fees.
- Please contact us at contact@ductlessdepot.ca for return authorization.
3. Accounts
If you create an account on our Site:
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree to provide accurate and current information.
- We reserve the right to suspend or terminate accounts that violate these Terms.
4. Intellectual Property
All content on this Site, including text, images, logos, and product descriptions, is the property of Ductless Depot or its licensors and is protected by Canadian copyright laws. You may not reproduce, distribute, or use any content without our written permission.
5. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of these websites. Use them at your own risk.
6. Limitation of Liability
To the fullest extent permitted by law, Ductless Depot shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products. This includes, but is not limited to, damages to HVAC systems or other equipment resulting from improper installation, use, or compatibility issues. Ductless Depot is not responsible for any non-compliance with the terms or conditions of your equipment’s manufacturer warranty.
Furthermore, we do not claim that our products provide any health benefits, nor shall we be held liable for any adverse health effects that may or may not arise from their use.
Let me know if you’d like this section styled differently or if you want to update other parts of the policy to match. I can also help you create a Privacy Policy or Return Policy next if you’re ready.
7. Indemnification
You agree to indemnify and hold harmless Ductless Depot and its affiliates from any claims, damages, or expenses arising from your use of the Site, use of products available on our Site or violation of these Terms.
8. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Ductless Depot
Email: contact@ductlessdepot.ca
